Privacy Policy

https://charmaly.com – https://charmaly.it collects some Personal Data from its Users.

We inform the User that, pursuant to Legislative Decree 30 June 2003, n. 196 (Personal Data Protection Code), Charmaly di E i l i e i n i a i i i iiiii Q i u i a i t i t i r i o i c i c i h i i with registered office in i i iiii v i i i a i l i e i i i i i i i T i e i o i d i o i r i i i c i o iiiii i i i 1 i 9 i / i 2, i i i iiii M i i i l i a i n i o (Italy), is the Data Controller of the personal data provided by the User. The processing of personal data means their collection, registration, organization, storage, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction or the combination of two or more of these operations. Such data will be processed by Charmaly in relation to the User's requests:
– to execute the requested service or one or more requested operations;
– to fulfill legal obligations;
The data will be processed using tools that guarantee their security and confidentiality and may also be processed using automated tools to store, manage and transmit the data. We also inform you that in relation to the aforementioned processing, the User may exercise the rights set forth in art. 7 (Right of access to personal data and other rights) of Legislative Decree 30 June 2003 n. 196 (article whose text is reported below). Further information regarding the processing and communication of the User's personal data may be requested by email to info@charmaly.com

Legislative Decree 30 June 2003, n.196, art. 7 – RIGHT OF ACCESS TO PERSONAL DATA AND OTHER RIGHTS

1. The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him, even if not yet registered, and their communication in an intelligible form.

2. The interested party has the right to obtain the indication:
a) the origin of the personal data;
b) the purposes and methods of processing;
c) the logic applied in case of processing carried out with the aid of electronic instruments;
d) the identifying details of the owner, the managers and the designated representative pursuant to Article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, managers or persons in charge.

3. The interested party has the right to obtain:
a) the updating, rectification or, when there is interest, the integration of the data;
b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
c) certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected.

4. The interested party has the right to object, in whole or in part:
a) for legitimate reasons to the processing of personal data concerning him/her, even if pertinent to the purpose of the collection;
b) to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

TYPES OF DATA COLLECTED
Among the Personal Data collected by https://charmaly.com – https://charmaly.it independently or through third parties, there are: Usage Data; Cookies; email address; first name; last name; date of birth; address; country; province; ZIP/Postal code; city; phone number; Data communicated while using the service; unique device identifiers for advertising (such as Google Advertiser ID or IDFA); device information; answers to questions; clicks; keystroke events; motion sensor events; mouse movements; position in relation to scrolling; touch events; number of Users; session statistics; Universally Unique Identifier (UUID); gender; house number.

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using https://charmaly.com – https://charmaly.it
Unless otherwise specified, all Data requested by https://charmaly.com – https://charmaly.it is mandatory. If the User refuses to communicate them, it may be impossible for https://charmaly.com – https://charmaly.it to provide the Service. In cases where https://charmaly.com – https://charmaly.it indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Owner.
Any use of Cookies – or other tracking tools – by https://charmaly.com – https://charmaly.it or by the owners of third-party services used by https://charmaly.com – https://charmaly.it, has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through https://charmaly.com – https://charmaly.it

METHOD AND PLACE OF PROCESSING OF COLLECTED DATA

TREATMENT METHODS
The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of https://charmaly.com – https://charmaly.it (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.

PLACE
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

RETENTION PERIOD
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purposes for which it was collected and may be stored for a longer period in compliance with any legal obligations or on the basis of the consent of the Users.

PURPOSE OF THE PROCESSING OF COLLECTED DATA
The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of its Users or third parties), identify any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Statistics, Managing contacts and sending messages, Contacting the User, Handling payments, Remarketing and behavioral targeting, Interaction with support and feedback platforms, Hosting and backend infrastructure, Advertising, Content commenting, Managing support and contact requests, Interaction with external social networks and platforms, Managing web conferences and online telephony, Managing data collection and online surveys, Tag Management, Managing User databases, SPAM protection, Traffic optimization and distribution and Registration and authentication provided directly by https://charmaly.com – https://charmaly.it

DETAILS ON THE PROCESSING OF PERSONAL DATA
Personal Data is collected for the following purposes and using the following services:

SALE OF GOODS AND SERVICES ONLINE
The Personal Data collected are used to provide services to the User or to sell products, including payment and any delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the bank transfer or other payment instruments provided. The Payment Data collected by https://charmaly.com – https://charmaly.it depend on the payment system used.

CONTACT FORM
By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes or any other nature indicated by the form header.
Personal Data processed: CAP; city; surname; date of birth; email; address; nation; name; province.

MAILING LIST OR NEWSLETTER
By registering for the mailing list or newsletter, the User's email address will be automatically added to a contact list to which email messages containing information, including commercial and promotional information, relating to >https://charmaly.com – https://charmaly.it may be sent . The User's email address may also be added to this list as a result of registering for https://charmaly.com – https://charmaly.it or after making a purchase.
Personal Data processed: city; country; date of birth; first name; last name; phone number; gender.
This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow us to collect data relating to the date and time the messages are viewed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.

MAILCHIMP (THE ROCKET SCIENCE GROUP, LLC.)
Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data processed: email; first name; last name.
Place of processing: United States – Privacy Policy .

CONTACT MANAGEMENT AND SENDING MESSAGES
This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow the collection of data relating to the date and time the messages are viewed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.

PAYMENT MANAGEMENT
Payment management services allow https://charmaly.com – https://charmaly.it to process payments by credit card, bank transfer or other means. The data used for payment are acquired directly by the manager of the requested payment service without being in any way processed by https://charmaly.com – https://charmaly.it .
Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or payment notifications.

PAYPAL
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: See Paypal’s privacy policy – ​​Privacy Policy .

STRIPES
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy .

MANAGEMENT OF DATA COLLECTION AND ONLINE SURVEYS
This type of service allows https://charmaly.com – https://charmaly.it to manage the creation, implementation, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse the Data of the Users who respond.
The Personal Data collected depends on the information requested and provided by Users in the corresponding online form.

These services may be integrated with a wide range of third-party services to allow the Owner to carry out subsequent actions with the processed Data - for example contact management, sending messages, statistics, advertising and payment processing.

FACEBOOK CONTACT ACQUISITION ADVERTISING
Facebook Lead Acquisition Ads is an advertising and data collection service provided by Facebook, Inc. that allows Users to display advertisements in the form of pre-filled forms with Personal Data from their Facebook profiles, such as name and email address. Depending on the type of advertisement, Users may be asked to provide additional information.
Submitting the form entails the collection and processing of such Data by the Owner in accordance with this privacy policy and only for the specific purpose indicated in the form and/or within this privacy policy, where applicable.
The User may exercise his/her rights at any time, including the right to withdraw consent to the processing of his/her Data, as specified in the section containing information on the User's rights in this privacy policy.
Personal Data processed: last name; Data communicated during use of the service; email; name.
Place of processing: United States – Privacy Policy ​​Opt out .

MANAGEMENT OF SUPPORT REQUESTS AND CONTACT
This type of service allows https://charmaly.com – https://charmaly.it to manage support and contact requests received via email or through other tools, such as the contact form.
The Personal Data processed depends on the information provided by the User in the messages and the tool used for communication (for example, the email address).
This type of service analyzes the traffic of https://charmaly.com – https://charmaly.it , potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

GOOGLE RECAPTCHA
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
The use of the reCAPTCHA system is subject to the privacy policy and to Google's terms of use.
Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; position relative to scrolling; answers to questions; Tracking Tools.
Place of processing: Ireland – Privacy Policy .

REGISTRATION AND AUTHENTICATION PROVIDED DIRECTLY BY HTTPS://CHARMALY.COM – HTTPS://CHARMALY.IT

By registering or authenticating, the User allows https://charmaly.com – https://charmaly.it to identify him/her and give him/her access to dedicated services. Personal Data is collected and stored exclusively for registration or identification purposes. The Data collected is only that necessary to provide the service requested by the User.

DIRECT REGISTRATION
The User registers by filling out the registration form and providing his/her Personal Data directly to https://charmaly.com – https://charmaly.it .
Personal Data processed: CAP; city; country; date of birth; email address; first name; last name; physical address; phone number; province; gender.

STATISTICS
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.

GOOGLE ANALYTICS
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of https://charmaly.com – https://charmaly.it , compiling reports and sharing them with other services developed by Google .
Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy​​Opt Out

MORE INFORMATION ABOUT TREATMENT

DEFENSE IN COURT
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of https://charmaly.com – https://charmaly.it or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.

SPECIFIC INFORMATION
Upon request of the User, in addition to the information contained in this privacy policy, https://charmaly.com – https://charmaly.it may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

SYSTEM LOGS AND MAINTENANCE
For needs related to operation and maintenance, https://charmaly.com – https://charmaly.it and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

INFORMATION NOT CONTAINED IN THIS POLICY
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on https://charmaly.com – https://charmaly.it and, where technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.